The OneDrive application may not function appropriately when these TLS protocols are disabled. The TLS 1.0 and above is a security protocol that aids in establishing encryption channels over the computer network as mentioned in the causes. Furthermore, Microsoft determines the Transport Layer Protection (TLS) to provide server authentication to the clients. However, sometimes the incorrect proxy settings can create problems with the OneDrive application, leading to a connectivity error. Proxy servers allow you to bypass some restrictions applied by your internet service providers while some organizations apply them to set a secure connection with the network. Solution 1: Configure Internet Proxy & DNS Settings But in this case, every other application seems to work perfectly fine with the internet connection, OneDrive being the only exception. Most of the time, connectivity issues in applications are due to unstable internet connection. Ultimately the users’ access to the application is restricted and blocked. This error indicates that the application is facing some sort of malfunction or having difficulties connecting to the Microsoft Cloud Servers. The users face this error code with a message saying “There was a problem connecting to OneDrive”, with a try again option. #ONEDRIVE ERROR CODE 0X8004DE40 UPDATE#After the Windows update of build 1703, One Drive Error 0x8004de40 in Windows 10 is encountered and reported by many users.
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